Returns and Refunds Policy
1. Eligible Return Cases
- Damaged, expired, or incorrect products.
- Packaging defects that affect product quality.
- Approved returns submitted within the stated timeframe.
2. Non-Returnable Items
- Opened or used personal care and supplement items unless defective.
- Products returned without original packaging and proof of purchase.
3. Return Timeline
Return requests should be submitted within 15 days of delivery unless otherwise required by local law.
4. Refund Processing
Approved refunds are sent to the original payment method after return inspection and validation.
Refund completion usually takes 7 to 14 business days after approval.
5. Start a Return
Contact support with your order number and product photos to begin the return process.